CUSTOMER SUPPORT

We are here to help

For faster support, please keep your iTour product nearby when contacting us.

30-Day Money-Back Guarantee

Available for eligible purchases from iTour Direct.

12-Month Warranty

Covers quality-related issues.

Free Lifetime Support

Friendly help whenever you need it.

Returns & Warranty

  • Returns and exchanges are available only for purchases made from iTour Direct. For purchases from other sellers, please contact the original seller.
  • Warranty shipping is covered only in the country of purchase. If the product is used outside that country, return shipping may be the buyer's responsibility.
  • Approved returns should be shipped within 20 days after authorization. Late returns may not be accepted.

CONTACT US

Need help? Contact iTour

For product setup, order support, or warranty questions, reach us through the channels below.

Emailservice@itourtranslator.comPhone+1 (425) 384-9198
HoursMonday-Friday, 9:00 AM-5:00 PM PT